We help Emergency Managers make better decisions, faster.

Meet Ema, the AI emergency assistant

Designed to support distressed and confused users with a straightforward, conversational experience.

• An intuitive messaging interface
• Multi-language capability
• Location entry through a simple map and address finder
• Information and tips for self-managing through an emergency
• Escalation to a live agent when concerns are triggered
• Secure one-to-one conversations between users and authorities

SituateMe is a crowdsourcing platform that helps emergency managers make better decisions, faster. By gathering welfare information directly from people in the community, the platform builds a live picture of who needs support and where assistance is required. Requests come through familiar channels such as messaging apps, chatbots and social platforms, so reporting a concern takes only seconds and requires no specialist training or technical setup.

Because emergencies unfold in real time, situational awareness depends on speed and reach. SituateMe is designed to collect reports at hyper scale, including from spontaneous volunteers, employees on the ground and members of the public who want to help. Insights are brought together into a single interface, giving leaders an immediate, location-aware view of distress and unmet needs during pandemics, bushfires, storms and other crises.

Every request is tied to a location, so responders can see patterns of need mapped across an affected area rather than scattered fragments of advice. Tips from pet owners, parents, students, passengers and residents are aggregated and analysed, revealing vulnerable groups and neighbourhoods that traditional channels may overlook. This shared picture allows authorities to direct limited volunteer resources and assets with greater confidence.

Preparedness is not only about response. SituateMe supports drills, exercises and business continuity planning by giving organisations a practical way to test how information flows, how requests escalate and how conversations are handled during extended incidents. Live agent support, escalation paths and secure conversations help teams rehearse realistic scenarios, while analytics reveal how quickly welfare concerns are identified, acknowledged and resolved.

The platform is intentionally simple to use, with intuitive interfaces, multi-language capability and rounded, accessible design that keeps the focus on the person reporting rather than the software. Organisations that invest in community participation gain a clearer understanding of animal welfare, household vulnerability and real-time concerns, helping them outpace expectations and deliver a faster, more humane emergency response.