AI Emergency Assistant

Meet Ema, the world's first AI emergency assistant

Ema gives people a simple, conversational way to get help and share their location during an emergency, while giving emergency managers a direct line of sight into welfare needs as they emerge.

Screen showing a conversational chat assistant interface with navy and green accents
Designed for the moment it matters

Built for distressed and confused users

Ema uses an intuitive messaging interface, similar to the messenger apps people already know, so there is nothing new to learn in a stressful moment. It is designed specifically to interact calmly and clearly with people who are anxious, confused, or in danger.

Multi-language

Ema communicates with users in multiple languages, widening who can be reached and understood during an incident.

Human escalation

When a conversation raises concerns, Ema escalates the case to a live agent rather than leaving a user without support.

Location sharing

A simple map and address finder lets a user share where they are without needing technical skill or precise coordinates.

How it works

From first message to informed response

Ema's flow is built to move someone from first contact to the right support with minimal friction.

Step 1A person opens a familiar chat-style interface and starts a conversation with Ema.
Step 2Ema asks guiding questions and offers information and tips to help the person self-manage through the emergency.
Step 3Location is shared through a simple map or address finder built into the conversation.
Step 4If concerns are triggered, the case escalates to a live agent for a secure one-to-one conversation with authorities.
Beyond the conversation

Feeding mass vital intelligence

Each conversation Ema has contributes to the welfare picture emergency managers rely on. This connects directly with SituateMe's Needs Assessment capability, which turns individual exchanges into mass vital intelligence for faster, better-informed decisions.

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See how Ema's conversational assistance and location sharing can support your emergency management, student and passenger, or business continuity planning needs.

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